Refund policy

1. Guarantee window: 30 days from delivery.
2. Condition: opened jars accepted or not; whether the customer keeps the jar.
3. How to request: email [address] with order number.
4. Refund method and timing: to original payment method within [X] business days.
5. Return shipping: who pays; whether a return is required.
6. Exclusions: bundles, damaged items, orders past 30 days.
7. Limit: one refund per customer or household (common in hemp stores, cuts abuse).